Sample intake overview
Basic case details
U.S. location, imaging type, optional denial date
Consent recorded
Required before a case can be created
Required documents
Denial letter and EOB status stay separate from plan PDFs
Source wording · paid therapy drafts from saved case details · no coverage decisions or appeal filing
A small, clear first step
Open a case. Keep track of the basics.
The case saves your U.S. location, imaging type, optional denial date, and consent. You can also attach an encrypted plan PDF and record the wording from the denial notice for a limited text comparison.
01
Create your case
Make a free account and add a few basic details. No subscription or pre-created workspace is required.
02
Record consent
Consent is required to create a case and is saved with its intake record.
03
Review the document checklist
Upload a plan PDF to the saved case. Searchable wording that shares terms with the denial reason appears with its PDF page; the denial letter and EOB checklist stays separate.
What this intake includes
A case record with a clear checklist.
Nivellark keeps a denied-imaging case together and shows source text from uploaded plan PDFs when it shares terms with the recorded denial reason. This is a text comparison, not a coverage review or appeal.
Included in this intake
Clear boundaries for sensitive information
Plan PDFs are encrypted before upload.
Plan PDF bytes are encrypted in your browser before they reach storage. The app decrypts a file only through a route that checks the signed-in case owner. Policy excerpts are copied from searchable PDF text and compared by shared wording; they do not confirm coverage. Do not upload unrelated medical records. Nivellark does not provide legal or medical advice.
The denial letter and EOB checklist stays separate. Source wording is marked unavailable when the denial reason or usable PDF text is missing.
Questions, answered plainly
Before you begin.
Need general information about a health plan denial? Read the health-insurance appeal guide.
Begin with the basics
Open a case and keep your checklist close.
Create a free account, record consent, and save the basic details of your denied imaging case. No subscription is required.
Start a caseCompare the one-time case-support fee with percentage-of-recovery pricing.
View case-support pricing and checkout steps
Administrative support only · paid therapy draft from saved case details · no coverage decision or appeal filing